Shipping policy

Domestic Shipping (UK)

• Cost: Free

• Service: Royal Mail 48-Hour Tracked

• Dispatch Time: Orders placed before 12pm are usually dispatched the same day (Monday–Friday).

• Tracking: A tracking number will be provided via email once your order is dispatched.

International Shipping

• Cost: £8 flat rate

• Service: Royal Mail International Tracked

• Dispatch Time: Same-day dispatch for orders before 12pm (Monday–Friday).

• Delivery Time: Typically 5–10 business days, but may vary based on destination.

• Customs & Import Taxes: Customers are responsible for any customs duties or import taxes that may apply.

General Notes

• We do not process or ship orders on weekends or public holidays.

• Once dispatched, we are not responsible for delays caused by postal services or customs processes.

• If your order hasn’t arrived within the expected timeframe, please contact us with your order number and we’ll investigate.